Privacy Policy

Community Income Tax believes the responsible use of customer information collected on our website is critical to our business objectives and reputation. This policy tells you how we collect, use, share and protect your personal information.

The Information We Collect

Community Income Tax collects non-public personal information (NPI) that has been voluntarily provided by you. Information collected may include your name, address, telephone number, credit card information and bank account information.

Our website also utilizes standard technology to read and write "cookies" and to generate web server logs. These technologies collect information about your use of our website. This information may include the date and time of visits, your internet protocol address, the pages you view on our site, time you spent at our website, information about your web browser and operating system, and location of the website visited just before our website. None of this information is directly associated with any personal information you provide to us and we make no attempt to relate such information to your personal information.

If you send us any electronic communication, including e-mail, we may retain your e-mail message together with your email address and our responses. We apply similar policies and procedures for our electronic communications that we use for information received by mail and telephone.

Disclosure of Customer Information

Community Income Tax takes the privacy of NPI provided by our customers very seriously. We will not sell or otherwise provide customer NPI to any third parties for marketing purposes. Community Income Tax does disclose NPI to non-affiliated third parties as necessary to provide the services ordered by our customers.

How Community Income Tax Uses Customer Information

Community Income Taxuses information you provide to us to administer our business activities and provide customer service. Occasionally, we may also use the information to notify you about changes to our website, or provide information that you may find useful and information about services and offers we think you will find valuable. The lists used to send you offers and information may also be shared with third parties that assist us with our marketing efforts.

You have the opportunity to notify us of your desire not to receive offers or information by unsubscribing via email at marketing@joincit.com or via telephone at 1.855.564.6248.

While clients, appraisers and/or agents contracted with Community Income Taxmay remove themselves from our communications or notifications at any time, we do not recommend that they do so as it may result in missing important information about their account with Community Income Tax. Please contact your account manager or Community Income Tax at 1.855.564.6248 if you have concerns about the communications or notifications that you are receiving.

We use cookies and web server logs to gather information about our website users' browsing activities, in order to improve our Website and better serve our customers.

Safeguarding NPI

Community Income Tax has technological and operational security policies and procedures in place to protect customer information from loss, mishandling or unintentional misuse. When you enter sensitive information (such as credit card or bank account numbers) on our order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect non-public personal information submitted to use, both during transmission and once we receive it.

No method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially accepted means to protect non-public personal information entered on our website, we cannot and do not guarantee its absolute security.

Visit OnGuardOnline.gov to learn how to be on guard against Internet fraud, secure your computer and protect your non-public personal information.

Policy Changes

We reserve the right to modify or amend this Privacy Policy at any time. Changes will be made immediately to the website.

Contact Us

If you have questions or suggestions regarding the Community Income Tax Privacy Policy, please contact us at 1.855.564.6248.


Call 904-900-3099 today!